Operations grimoire/Contacts: Difference between revisions

Latest revision as of 16:29, 2 March 2023

This page documents how operations can contact our users.

If you wish to contact operations, we use DevCentral as our service desk.

So to ping Nasqueron Operations Squad about a task, put it in Servers project, or if unrelated, add Nasqueron Operations Squad project.

Some maintainers have only few projects and don't always watch actively DevCentral, so ping them:

Resource	IRC nick	DevCentral username	Notes
AutoriteBot	ironie	(doesn't have an account)	-
Brigitte	ironie	(doesn't have an account)	-
commons.nasqueron.org	Rama	rama	-
Tasacora	Rama	rama	-

We maintain resources for external projects:

Resource	IRC nick	DevCentral username	Notes
uncle-slovius.nasqueron.org	amj	amj	Privileged contact way: IRC. We're allowed to perform software upgrades on the jail.
tazaouaght	Nidal	Nidal	Privileged contact way: CCing on relevant Phabricator tasks.
*.wolfplex.be	philectro	ledesillusionniste	Has been 'volunteered' in this role. So when starting a discussion, remember them they are contact point for Wolfplex and we wish to share information. Upon further notice, per discussion with philectro, ask Dereckson and use `approved-by: Wolfplex blanket approval for servers management`

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 |-
 | *.wolfplex.be || philectro || ledesillusionniste || Has been 'volunteered' in this role. So when starting a discussion, remember them they are contact point for Wolfplex and we wish to share information.
+Upon further notice, per discussion with philectro, ask Dereckson and use <code>approved-by: Wolfplex blanket approval for servers management</code>
 |}